Le Shuttle

Le Shuttle provides train shuttle crossings for vehicles and passengers through an undersea tunnel.

Eurotunnel

Quick overview

Its ticket options include standard and short-stay travel, with lounge access and priority boarding available on some tickets.

A vehicle ticket covers up to nine passengers.
Cats, dogs and ferrets can be added to a trip.
Roof boxes, bicycles, trailers and caravans can be added to bookings.
Priority boarding excludes motorcycles.
The website offers booking management, while the app provides access to tickets, bookings and travel updates.

Introduction

Le Shuttle provides a train shuttle service that carries vehicles and passengers through an undersea tunnel. Tickets cover one vehicle and up to nine passengers.

The ticket range includes standard and short-stay options, alongside tickets with lounge access and priority boarding. Travellers can also add pets and vehicle accessories to a booking.

What Le Shuttle offers

Le Shuttle offers crossings for cars, motorcycles, campervans, motorhomes, caravans and bicycles. Pets can travel too, with cats, dogs and ferrets available as booking add-ons.

The site also provides information for coach companies and travel agents.

Product and service categories

Standard and short-stay tickets

Standard tickets can be booked for a single journey or a two-way journey of any duration. Short-stay tickets cover trips of up to five calendar days, with the second crossing completed by midnight local time on the fifth day. Some ticket options permit travel up to one or four hours after the booked time, subject to availability.

Vehicles and pets

Travel options include cars, motorcycles, campervans, motorhomes, caravans and bicycles. Roof boxes, bicycles, trailers and caravans can be added when booking or added to an existing booking before travel. Pets stay with their travellers in the car during the crossing.

Lounge and priority services

Flexiplus and Short Stay Flexiplus tickets include lounge access, a dedicated check-in lane and priority boarding, although priority boarding excludes motorcycles. The lounges have refreshments, device charging points and working spaces.

Travellers may choose to have refreshments in the lounge or take a bag for the journey, with one option per passenger per journey. A lounge team member provides the bag for refreshments taken away.

Browse the full range on the Le Shuttle website.

More Info

Using the website

The site offers booking and account features, including the ability to import and manage bookings. Its app provides access to tickets and bookings, travel updates and alerts, and customer service.

Support topics cover ticket types, vehicles, pet travel, account information and changes to bookings. The site also offers keyword search for support answers, live chat, traveller guides and driving guides.

Notable features

Le Shuttle offers group bookings for 20 vehicles or more. Travel insurance can be added during booking, and the site has information about restricted mobility travel.

For lounge access, a QR code is sent before travel. The QR code permits one lounge entry per journey and can only be used in the direction for which Flexiplus was purchased.

Frequently asked questions

How many passengers can travel on a vehicle ticket?

A ticket covers one vehicle and up to nine passengers. Travellers can bring as much luggage as fits in the boot.

Can pets travel with Le Shuttle?

Cats, dogs and ferrets can be added to a trip. Pets stay with their travellers in the car during the crossing.

Can vehicle accessories be added to a booking?

Roof boxes, bicycles, trailers and caravans can be added when booking. They can also be added to an existing booking before travel.

How is the lounge accessed?

Travellers receive a QR code before travel and present it on arrival. The QR code permits one lounge entry per journey and can only be used in the direction for which Flexiplus was purchased.

Can refreshments be taken from the lounge?

Travellers can choose to enjoy refreshments in the lounge or take them for the journey. A lounge team member provides a bag for refreshments taken away, with one option per passenger per journey.

Key takeaways

Vehicle tickets cover up to nine passengers.
The range includes standard and short-stay ticket options.
Cats, dogs and ferrets can be added to a trip.
Some tickets include lounge access and priority boarding, which excludes motorcycles.
The website offers booking management, while the app provides access to tickets, bookings and travel updates.

Summary

Le Shuttle offers vehicle train crossings with a choice of ticket types, pet and accessory add-ons, and group bookings. Its website and app also provide booking tools, support and travel information.