Squirrel Internet

Squirrel Internet provides home broadband, business internet and digital landline services.

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Quick overview

It supplies a router to broadband customers and offers a multizone Wi-Fi option.

Internet packages can be upgraded.
Existing home phones can be connected to the Squirrel router.
Mesh units feature 2.4 GHz and 5 GHz bands.
The website offers a postcode availability check and service status updates.

Introduction

Squirrel Internet provides home broadband, business internet and digital landline services.

Its services include a router for broadband customers, with a multizone Wi-Fi option also available.

What Squirrel Internet offers

The provider offers internet packages and digital landline packages. Customers can upgrade their internet package, and the support team can check usage.

Where a home does not already have the network provider’s fibre, Squirrel Internet can arrange an installation.

Product and service categories

Home broadband and Wi-Fi

Home broadband customers are provided with a router. The router has four LAN ports. Mesh units are also available and feature 2.4 GHz and 5 GHz bands.

Digital landline

Digital landline customers can use an existing home phone by plugging it into the Squirrel router. Caller ID is supported. The provider can transfer numbers from the vast majority of landline providers, although this is not possible in every case.

Business internet

Squirrel Internet offers an internet service for businesses.

Browse the full range on the Squirrel Internet website.

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Using the website

A postcode availability check lets shoppers see whether the service is available at their address or expected to be available in the near future.

The service status page displays outages and updates on their resolution. The website also has a contact and support page.

Notable features

Squirrel Internet monitors customer lines for outages, faults and bandwidth usage. It also offers a multizone Wi-Fi system and mesh units for homes.

Frequently asked questions

How can I check availability?

Enter your postcode on the website. Squirrel Internet can then check your address for availability.

Can I use my own router?

Yes, the provider says customers can use their own router. It asks that the router is placed in DHCP mode.

Can I upgrade my internet package?

Yes. Customers can upgrade their package at any time, and Squirrel Internet can check their usage.

Can I keep my landline number?

Squirrel Internet can transfer numbers from the vast majority of landline providers. If it cannot transfer a number, the customer can accept a new one.

Can I use my existing home phone?

Yes, the provider says it can be plugged into the back of the Squirrel router. Caller ID is also supported.

Does the service support IPv6?

Yes. All customers receive a static /56 subnet.

Key takeaways

Home broadband, business internet and digital landline services are available.
Broadband customers are provided with a router.
A multizone Wi-Fi system and mesh units are offered.
The website has a postcode availability check and a service status page.
Existing home phones can be connected to the Squirrel router.

Summary

Squirrel Internet offers internet and digital landline packages, alongside router and mesh equipment. Its website provides an availability check, service status information and access to support.